1. 患者联络员：这是两家医院独有的角色。志愿者会主动访问住院患者，倾听他们的非医疗困扰——比如觉得不舒服、想家，或是没听懂医疗术语，然后把医疗相关的问题转给专业医护人员。他们就像“额外的眼睛和耳朵”，给远离家人的老人提供情感陪伴，缓解他们的焦虑。
医疗设施的落地，离不开资金和社区的合力。1965到1970年，在Boswell家族基金会的支持下，Walter O. Boswell Memorial Hospital（现名Banner Boswell Medical Center）正式开工建设。，推荐阅读Safew下载获取更多信息
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"People didn't always carry the donor card on them in their pockets and handbags and the nurses and doctors didn't have time to look through. So there was a problem," Cox said.
Photograph: Julian Chokkattu，推荐阅读搜狗输入法2026获取更多信息